Showing posts with label inflight system. Show all posts
Showing posts with label inflight system. Show all posts

Sunday, May 25, 2008

The Virgin Experience

I cannot recall when I last flew Virgin Atlantic, if at all. My most recent trip with them however, was fantastic, to say the least.

I was a tad bit weary as searching for reviews online did not give a positive image about the airline. The more I searched, the more disappointed I became. However, I still gave the airline the benefit of my doubt since much of the bickering from other passengers (no offense) seemed to be focused on one main issue expounded to create an entire episode of dramatic contexts. Considering that I have travelled extensively over the years, it would not befit my judgement to drown out the possibility of flying with Virgin, especially since verbal assurances from previous travellers proved better than the written ones.

And so I flew with VS on May 24th between JFK and LHR, a massive Boeing 747-400.

The boarding was a hassle free and pleasant experience - considering the ground staff were extremely helpful and courteous. As we settled into the aircraft ready for departure, the cabin crew were even more pleasant and friendly, ensuring all passengers were taken care of in every way possible. Shortly after 1940 hrs, we took off for the 6 hour journey across the Atlantic. I watched out the window as the beautiful sunset threw out majestic colors of red, orange and yellow, all as a backdrop behind the silhouetted buildings of the Manhattan skyline. In its most dramatic and metaphorical analogy, the sun also set on a part of my life that is now over.

Service
A few minutes after take off, a choice of soft drinks or fresh juice and a small snack was served - which is pretty much expected on every airline (even Royal Jordanian). Dinner followed and I must say that the food was quite good. Grilled chicken, vegetable fried rice with steamed broccoli and green beans was the main course, with a side of salad and fresh fruits. Not bad at all.

Inflight Entertainment
The inflight system was much better than most airlines, except Emirates of course.

Here is the best part of it all: The interactive map display (which admittedly is not provided by even Emirates), was quite interesting to say the least, but considering that at any given moment you could select from the drop down menu, the qiblah (direction) of Makkah (Mecca) was astounding on a Western Carrier no less. Usually I would rely on the standard flight maps and figure out the direction of Makkah based on the flight path, but hats off to Virgin for incorporating this on their screen menu none the less!

The system had the most recent movies. Some passengers either started selecting their choice of entertainment, or stretched out on some seats for a short nap (the flight was not full) for the remainder of the flight. I had the three seats to myself, which turned out to be even more pleasant. The only disappointing aspect (ah, yes; here we go) on this flight was the breakfast.

Prior to arrival, they offered either coffee, tea, or fresh juice, and a muffin. They were not even served on trays, mind you! Again, if I did compare this to say, British Airways or Emirates, Virgin certainly fell short on it. Despite this short fall, I would recommend Virgin to anyone choosing to fly internationally.

Next
My next trip: Emirates Airlines. Considering my spontaneous lifestyle (my unce who picked me up was even confused what city I was coming from!), it could be another airline before the anticipated trip in July. I hope the summer goes well for everyone - I know mine should be great in London.

Saturday, November 3, 2007

Emirates

So my trip started off on a sour note. I missed my flight from LON-DXB but luckily, there was another flight in 2 hours - made it on the dreaded standby list.

The 10pm flight to Dubai was full - but despite the capacity of the flight, it was superb! Their inflight entertainment system, ICE, was installed on this aircraft and comparably, maybe just a bit better than British Airways.

The interior cabin was much better - brighter and the light made it seem spacious and comfortable. Their meals were amazing. Emirates has stepped up a notch with their service and plating, all too pleasing for the eye. No doubt their food and the concept of their meal selection is outstanding, cannot complain about anything yet.

I have heard some negative remarks on Emirates, but hey - when looking at the overall impression, I think it is by far one of the best services out there, and good value for your money.

My arrival was hassle free - with the exception of a surprise visa fee payment of US$100.00 for US Citizens now entering Tanzania. This is up by $50.00 effective September 2007. The process for visa is slow, but the friendly staff compensated for the long wait. I was very impressed with the courteous services of ground staff much to my surprise.

With the unfortunate event of having my suitcase taken by another passenger and returned to the airport 4 hours later, everything was smooth. Piece of advise: please check your bag tag label and name before taking your suitcase! :)

Tuesday, October 30, 2007

East Africa


So an unexpected trip now switches gear to travelling on Emirates Airlines. I chose Emirates not only because it was cheaper than British Airways, but the loyalty programme enhances reasons to do so. That, and the overall expectations of Emirates in itself is something that is worth looking forward to.

Their website has become exceptionally detailed with information of interest to anyone choosing to fly them, or considering their services. It is of particular interest to know that the website can be a little tricky to navigate, however, over time it seems to work well with the information they wish to provide EXCEPT for their booking system online which tends to get tedious should you wish to "change your search criteria". Unlike British Airways and Kenya Airways websites with fare information, Emirates seems restrictive.

Stay tuned - tomorrow's flight experience to Dubai and Dar es Salaam will be posted after arrival. :)

Emirates Logo courtesy of www.emirates.com